Posted on January 28, 2025
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At Metro Waste Authority, we're always looking for ways to make things easier for you. That's why we're excited to introduce our digital assistant!
Need to know your collection day or if there’s a holiday delay? Our assistant can quickly help with these common questions. And if you have additional questions or need more help, our friendly Customer Care team is ready to chat Monday through Friday.
How to Access the Digital Assistant
Simply visit our website and click on the chat icon in the bottom right corner. From there, you can find answers or start a conversation with a Customer Care team member. It’s that easy!
Prefer a Phone Call?
We’re happy to help over the phone too! Just give us a call at 515.244.0021, and we'll answer any questions you may have.